Order Log

BDP tracks status changes from Order creation to delivery

At bottom of each Order page lives BDP's Order Log. This real-time record of the Order's lifecycle provides visibility into Order status, capturing key events and documenting any changes made

  • captures IP address of customer, date & time Order is created

  • records date & time the Order Confirmation (receipt) is sent

  • notes any changes made to the Order by an Admin, along with user, date & time

  • on day of delivery, records Order status changes made by Driver users, from "Assigned" to "Delivering," and "Complete," again capturing user, date & time

  • once an Order is history (day after), the Log retains key details including: order creation & confirmation sent, delivery notification sent, and 'Thank You' sent.

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