> For the complete documentation index, see [llms.txt](https://docs.bulkdelivery.pro/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.bulkdelivery.pro/pro-tips/order-log.md).

# Order Log

BDP tracks status changes from Order creation to delivery

At bottom of each Order page lives BDP's **Order Log**. This real-time record of the Order's lifecycle provides visibility into Order status, capturing key events and documenting any changes made

* captures IP address of customer, date & time Order is created
* records date & time the Order Confirmation (receipt) is sent
* notes any changes made to the Order by an Admin, along with user, date & time
* on day of delivery, records Order status changes made by Driver users, from "Assigned" to "Delivering," and "Complete," again capturing user, date & time
* once an Order is history (day after), the Log retains key details including: order creation & confirmation sent, delivery notification sent, and 'Thank You' sent. 

<figure><img src="https://390601691-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FSGniNp8OyOT0CeQIBYz8%2Fuploads%2Fe0i0yXrSDjcXlZB0SSqq%2FScreenshot%202024-01-27%20at%203.08.17%20PM.png?alt=media&amp;token=ec9da58d-51bc-4239-aa22-93ec72fa22b4" alt=""><figcaption><p>Order Log sample </p></figcaption></figure>