Order Log
BDP tracks status changes from Order creation to delivery
Last updated
BDP tracks status changes from Order creation to delivery
Last updated
At bottom of each Order page lives BDP's Order Log. This real-time record of the Order's lifecycle provides visibility into Order status, capturing key events and documenting any changes made
captures IP address of customer, date & time Order is created
records date & time the Order Confirmation (receipt) is sent
notes any changes made to the Order by an Admin, along with user, date & time
on day of delivery, records Order status changes made by Driver users, from "Assigned" to "Delivering," and "Complete," again capturing user, date & time
once an Order is history (day after), the Log retains key details including: order creation & confirmation sent, delivery notification sent, and 'Thank You' sent.
